Over 18 years of helping you effortlessly build your team, display your brand, & connect with your customers. Contact us here
CUSTOM HATS & APPAREL THAT MAKE YOUR BUSINESS UNFORGETTABLE

what
customers
say

CUSTOMER FEEDBACK

We strive for great reviews on what we do. Happily, 99% of our reviews are great, and this is our reward for doing a great job.

Inevitably, issues do arise on occasion, and our first response is to ensure any concerns are attended to, and fixed quickly without hesitation.

Click here to read our Reviews on Google.

Cody Fraser
Cody Fraser
04:07 08 Mar 24
Product and service was exceptional, going back for more shirts and hats now!
Justin Bean
Justin Bean
01:32 08 Jan 24
Friendly people and Great to deal with
Silvia Deshchenko
Silvia Deshchenko
22:50 05 Dec 23
Absolutely delighted with the exceptional customer service and top-notch products! The attention to detail and commitment to excellence were evident throughout. Kudos to the team for delivering a truly outstanding service and remarkable products!
Brad Henderson
Brad Henderson
21:15 27 Nov 23
The quality of product was outstanding and the delivery time from when I ordered my hats was impressive to say the least. I couldn’t be happier with my experience with hats online. Will definitely be using them again.
Charles McFarland
Charles McFarland
05:36 24 Nov 23
Jumbo fantastic, looking for a long time and look no more. Only thing is that I would love more JUMBO colors please
Jack wu
Jack wu
04:58 02 Nov 23
Love hats online! Great service, great price
Talia Kepitis
Talia Kepitis
01:01 25 Oct 23
I highly recommend Hats Online, their customer service is fantastic and the products are exactly what I ordered and are really high quality.
TheStartingBloc
TheStartingBloc
06:33 23 Oct 23
I have been buying caps from this site for about 5 years now and can't recommend it enough. Always quick delivery, great price and the service has been fantastic. I'll be back again.
Russell Pidding
Russell Pidding
04:13 20 Oct 23
Quick delivery and happy with the product.👍🏼👍🏼
Kristy Lloyd
Kristy Lloyd
07:55 16 Oct 23
Such a great experience working with Hats Online! 😀We recently received our hat order after being helped out with the finer details. We were worried about our logo not standing out on the coloured hat we wanted. A quick call and a few emails from there we had it sorted. Nothing was a drama!
Renae Liaros
Renae Liaros
02:56 28 Aug 23
Thanks so much Hats Online! Amazing service and fast delivery!
Oliver Cliff
Oliver Cliff
01:24 14 Aug 23
Helpful, prompt and cheap, couldn’t be a better service
Tracey O'Neill
Tracey O'Neill
00:31 03 Jul 23
recently ordered a bunch of shirts for my PT business. Lisa was a great help in helping me with design and what would go well on the shirts. great price and service , will be using them again in the future and highly recommend them.
Luke Cauchi
Luke Cauchi
09:33 15 May 23
First time we have used Hats online and was super stoked with the quality and variety.Will definitely be using again.
Roman Purnell
Roman Purnell
02:36 05 May 23
Great service and excellent product
Shaun Watts
Shaun Watts
11:40 04 May 23
Very professional company & the product was exactly as ordered.
Sapia Creative
Sapia Creative
02:58 02 May 23
We had a great experience ordering customised caps for a client of ours. David and the team went above and beyond to ensured they were delivered on time. Thank you again.
Drains Kleen Staff
Drains Kleen Staff
05:50 12 Apr 23
I've been using Hats Online for a few years now. They are easy to deal with and I have found the hats and labelling to be high quality.
Karla Carter
Karla Carter
22:29 10 Apr 23
Recommend Hats Online. Exceptional customer service, efficiency, and super happy with product received
Clint Bick
Clint Bick
23:48 05 Apr 23
Hats on line did our beautiful hats with a fast turn around and great communication throughout the whole process. Would highly recommend
Beau McManus
Beau McManus
14:44 09 Feb 23
Andrew Colvin
Andrew Colvin
03:00 20 Jan 23
Unbeatable price for Flexfit caps. I'll definitely be back for more!Excellent communication throughout the entire process.
Luke Egan
Luke Egan
01:51 17 Jan 23
We purchased hats for our company. Very happy with the quality of the hats and the logo printed on the front.
Jaylene Shorter
Jaylene Shorter
12:22 03 Jan 23
I was able to find and purchase my husband's favourite caps at Hats Online.Purchasing was easy, efficient, great communication and fast delivery.I would purchase again from this store and would definitely recommend.
Anne Braund
Anne Braund
07:10 01 Jan 23
Exceptional service & great value for money. All contact was very personalised and they were able to meet my quick timeline. Very efficient service👌. The Cap & design is great quality. 👍😊
Brian Parker
Brian Parker
06:57 13 Dec 22
Hatsonline had exactly what I was looking for and they were delivered very quickly (in time for Christmas).
Brett Miller
Brett Miller
21:46 08 Dec 22
Prompt delivery and very happy with the product.
Lorinda Neal
Lorinda Neal
07:24 05 Dec 22
Very prompt and accommodating service! Nothing was a problem getting our custom made hats. We absolutely love them
Tracy Lammert
Tracy Lammert
02:02 29 Nov 22
Great to deal with! Nothing was a problem.
Kaz Wichman
Kaz Wichman
05:18 22 Nov 22
Always my go to supplier for my hats. Super fast delivery and pricing is great! Thanks GuysTie Dye Perth
Nick Pristash
Nick Pristash
22:39 21 Nov 22
I've used Hats Online multiple times for hats and shirts. Great communicators and premium product, at this level of service they are our go to for business merchandise.
N3rdyliving
N3rdyliving
05:53 10 Nov 22
fast and easy to order hats
Nathan Albrighton
Nathan Albrighton
02:42 10 Nov 22
The service and quality of the hats are the best in Australia, will buy from the team again.
Mark Fels
Mark Fels
23:22 09 Nov 22
From ordering online to delivery was stress free with such ease. Best prices around! We love our caps. Will definitely be ordering more in the future.
Donway Caravans
Donway Caravans
23:36 06 Nov 22
Great service and products
Alex Minter
Alex Minter
07:32 03 Nov 22
Stephen Fleming
Stephen Fleming
22:40 02 Nov 22
kim finlay
kim finlay
08:16 28 Oct 22
highly recommend Hats Online. they did such a great job!
Tim Buckner
Tim Buckner
07:03 06 Oct 22
The team at Hats Online were a pleasure to deal with throughout the whole process. Communication was fantastic and to top it off the hats were delivered on time (across the country, no mean feat!)Highly recommend and will use again.
Brett Edwards
Brett Edwards
01:25 20 Sep 22
We were extremely impressed with the quality and customer service provided was excellent. Communication and delivery exceeded expectations aswell! Well done, we will definitely be ordering more hats from your business in the future.
Matthew Garth
Matthew Garth
01:08 05 Sep 22
Ordered hats for a corporate event. Very happy with the excellent communication, quality and delivery.I highly recommend Hats Online.
Maria Willis
Maria Willis
01:05 25 Aug 22
Couldn't have done more to help us with a rush order!! Excellent customer service and product. Would highly recommend
Chanelle Phaure
Chanelle Phaure
02:54 12 Jul 22
I had a week deadline, to have 40x hats made embroidered and then delivered to me in Perth! - Every Perth company I contacted could not meet this deadline, at first I was weary that they would make it in time as we are in different states, however Hats Online met my deadline! The hats looked great, and my bosses were extremely happy! I dealt with Lisa, who was great at communicating and keeping me updated along the short way :) In future, I'll definitely be using them again. I don't usually write reviews but this company deserves it!
Ben Samios
Ben Samios
23:43 15 Jun 22
Highly recommend Hats Online, Lisa was extremely helpful with our tight deadline and was very friendly throughout the entire process.There is a great selection of hats to choose from, which made it easy for us to find one that suited our needs.
Teresa Holding
Teresa Holding
01:57 15 Jun 22
These guys are hands down the best of the best. I have personally ordered of them for years with hats for footy club ,school, invitational girls league and women's events. So professional and helpful.speedy delivery with tip top help if required. You will regret using anyone else.
fast service, value for money and great quality.
Matt Saverin
Matt Saverin
06:36 04 Jun 22
Very happy with the quality and service from these guys. Great communication and kept me up to date with delivery time. The beanies turned out great and I will be ordering hats very soon.
adrian brewer
adrian brewer
06:10 27 May 22
i found this company very very helpful in what we required for our company. they were very patient especially when i was constantly making changes. there product and workmanship is exceptional. highly recommend
Tamara Giles
Tamara Giles
04:08 17 May 22
Fantastic, fast efficient service. Will be using these guys again.
Zak Pino
Zak Pino
00:59 04 May 22
Quick delivery and great customer service.
Annette Brown
Annette Brown
00:40 29 Apr 22
Can only say good things about these guys! We own Regal Crane Hire and have been using Hats Online for a few years now for all our promo gear. Thanks guys and talk again soon
Melinda Spittles
Melinda Spittles
07:39 02 Mar 22
Totally fantastic service from Lisa and the team. Extremely happy with our new work hats, completely what we were after. Lisa went above and beyond to find what we were looking for when my first option was not going to be immediately available and her find was better than what I was initially sourcing. Fabulous and speedy communication throughout the entire process. Wouldn't go anywhere else for our hats. Thank you ever so much for making this purchase easy and with no stress :)
Teresa Brimble
Teresa Brimble
11:01 31 Jan 22
Best to deal with .. helped straight away and pick up next day .. definately will be back to get more hats from you ... Thankyou so much you guys are awesome 😎
John Lazarov
John Lazarov
03:33 25 Nov 21
It was great dealing with Kate! She was quick to respond to my query, and let me know that the specific product that I wanted may be on back order. She offered other suitable hats just to make sure I was looked after. She was able to get the stock in earlier than anticipated! It was a great transaction.
Justin Bean
Justin Bean
05:23 21 Nov 21
Top people to deal with, fast delivery
Ian Kelleher
Ian Kelleher
23:55 19 Nov 21
Thanks for the personal service and being adaptable to what I was looking for. Great product!
Stephanie Rawling
Stephanie Rawling
06:12 02 Nov 21
Very happy with our hat order for our business! Prompt service and the hats are better than i expected will definitely be doing business with them again!
Henry Meagher
Henry Meagher
00:28 30 Oct 21
Love the product. Order the classic dad cap which ages beautifully and the stitching is done extremely well. Great customer service and experience. Have ordered twice now and see a third on the horizon :-)
B Pip
B Pip
23:58 20 Oct 21
Excellent customer service, quick delivery and great products. Thank Guys.
Dale Beaumont
Dale Beaumont
03:46 27 Sep 21
Delighted with our new company hats from HatsOnline. They sent us all the samples we needed to make the right decision and then they turned around our final order as fast as they could. I am now looking forward to passing out our new hats to our team and clients. Thanks again!!
tal barhom
tal barhom
01:35 15 Sep 21
Great hats, Great Service!
Reef Logistics Pty Ltd
Reef Logistics Pty Ltd
00:00 15 Sep 21
Excellent customer service and items delivered as stated and in perfect condition.
Jackson Brown
Jackson Brown
23:51 14 Sep 21
Very easy to deal with… exactly what we were after. Will be back !!
We have been using "Grace Collection", AH150, caps for nearly 18 years as they are superior at staying on our heads whilst at sea. Stability and comfort at the same time. Our customers love them too as we sell many at our Marine booking office. The velcro back is a must and the airey fabric is great in our sub tropical climate.
Rachel Van Der Geest
Rachel Van Der Geest
01:29 26 Jul 21
Customer Service was outstanding, smooth process and quick delivery - Thank you
Jason Litchfield
Jason Litchfield
05:12 21 Jul 21
All Styles Gym
All Styles Gym
03:51 21 Jul 21
Jonathan Williams
Jonathan Williams
00:37 30 Jun 21
Adrian Keating
Adrian Keating
02:15 10 Jun 21
Great product and great service. Second time I’ve used them. 2 thumbs up!
Graham Pringle
Graham Pringle
00:42 10 Jun 21
When the items that I ordered were not available we had a great chat about options and the items arrived promptly.
Gayle Rust
Gayle Rust
01:44 17 May 21
Lucas
Lucas
08:02 14 May 21
Great to deal with .Item as described. In stock . Quick delivery.Very happyWill definitely buy again .
Aubrey Walker
Aubrey Walker
05:57 14 May 21
Great service, good pricing and quick deliveries.My go to supplier for caps.
Melissa Grant
Melissa Grant
10:55 29 Apr 21
Extremely happy with our hats. Very prompt service, and the product exactly matches what you see when ordering.
Kerry Anderson
Kerry Anderson
22:43 15 Apr 21
Great quality, service and communication from the team!
Owen Toyota
Owen Toyota
21:36 30 Mar 21
Lisa and the team at hats online always deliver the best results for our merchandise range.
David Nolan
David Nolan
02:26 03 Feb 21
Very swift and easy to deal with
Russell
Russell
01:00 18 Jan 21
Would have been 5 stars but when I ordered before Xmas they informed me they were on break and would not complete my order until after the 11th of January. While I’m not mad that they had a break I’m am disappointed that I was only informed AFTER i had completed my order. I needed a hat for the Xmas break.
Cathy Brain
Cathy Brain
01:07 09 Dec 20
Our judo club did embroidered caps for our members as an end of year present. The service and delivery time was excellent, the hats are great quality and our members are happy to wear them.
Brett Simpson
Brett Simpson
23:23 08 Dec 20
Thanks to Hats Online for providing part of our uniform which identifies our current core service provisions and makes us stand out of the crowd.
Matthew Galvin
Matthew Galvin
02:01 27 Nov 20
Excellent customer service, kept us informed regarding the progress of the order & happy to assist with changes.... final product is fantastic & a popular marketing tool.
David York
David York
22:06 26 Nov 20
I had a great experience purchasing hats from Hats Online. Lisa's customer service was friendly and professional and she couldn't be more helpful with ensuring that I bought what I needed. David went out of his way to ensure that I could pick up at a time convenient to me. Thanks Hats Online.
W M
W M
08:12 17 Nov 20
Hatsonline provide high quality products as well as super vibrant printing. I can't fault their service and they were able to come through even with a tight deadline. Say Hi to Lisa and Kate! They're awesome and will take care of all your needs.10/10 recommend these guys and will do business again in the next couple months!
Sam Brown
Sam Brown
10:58 15 Nov 20
If you are after great customer service and high quality embroidery (including 3D) with custom caps then I can highly recommend Hats Online.My caps came back perfect and everyone was blown away by the quality. I would not hesitate to use them again for my next project.
Rachel Hogan
Rachel Hogan
22:49 19 Oct 20
Easy ordering process, competitive pricing, great customer service and quick turnaround. The embroidery looks fantastic! I will be ordering again :-)
Excellent quality and customer service
HATS ON LINE - Great Service and with No FUSS - GREAT prices too
Jody Wellington
Jody Wellington
01:36 04 Oct 20
Rhetta Chappell
Rhetta Chappell
06:09 30 Sep 20
Michael Axisa
Michael Axisa
20:51 29 Sep 20
Hats Online provide great service, they took time to call me and clarify my order to make sure it was correct. It was sent quickly and was spot on. We highly recommend this company and will be using their service again
Fast, friendly and caring. So stoked with my snapbacks! Well-priced and awesome quality. Highly recommended ✌
Dexter Eugenio
Dexter Eugenio
23:43 14 Sep 20
Great price and fast shipping. I have a bunch of these hats already so i knew they were quality already.
Fiona Earl
Fiona Earl
08:02 14 Sep 20
Great hats and the staff were really helpful. Unfortunately it took over a month for the order to be made and delivered.
Liala Davighi
Liala Davighi
04:15 14 Sep 20
We have ordered hats from hats online previously and their service was great. When I received a promo for jackets we decided to order these from them and were very happy with the end result
Kate Umbers
Kate Umbers
07:32 11 Sep 20
hanfords house
hanfords house
01:29 11 Sep 20
Great customer service and fast delivery of our products
Baz Brown
Baz Brown
05:15 05 Aug 20
Great service and always reliable.
Cape York Trucking CYT
Cape York Trucking CYT
04:09 30 Jul 20
Product looked good but unfortunately the price for smaller quantities makes retail to expensive, they joys of being a small business i guess, 😕
Chris Bonser
Chris Bonser
03:30 15 Jul 20
Outstanding service and prompt delivery
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Google Rating
4.9
Based on 132 reviews
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