Over 18 years of customising hats, bags and shirts that build your team, display your brand, & connect with your customers. Contact us



Please review our terms & conditions concerning your interactions with our business and website. If you have any questions, or concerns, please call (07) 3124 0270.


We reserve the right not to accept an order. In this event, a refund and cancellation of the order will be done. Your order represents an offer to us to purchase a product, that is accepted by us when we send e-mail confirmation to you that we’ve progressed with your order or dispatched the products to you. All data relating to you and/or your order is kept in confidence according to our privacy policy.

Items out of stock

All items offered on our website are subject to availability.
We will contact you immediately if an item is out of stock, and advise an ETA for its arrival to us. In many cases, we can use a different manufacturer who supplies the same or most similar item. The option will be yours to cancel the order, wait for the item to come in, or swap for a suggested item.

Samples – Embroidered Orders

We are unable to supply one-off samples, however, as part of the production process for decorated orders, we produce a sample or proof of the order for your approval. There is of course a cost involved in producing this. In the event of a confirmed order being canceled following production or set up of the sample, you agree to pay any costs incurred up until this stage of production. Generally this will be at the sampling stage & these costs are in the vicinity of $50-$100.

Prices and Payment

All our prices are in Australian Dollars.  GST 10% is payable on all products and services. Freight charges will be included in the shopping cart transaction as will all applicable taxes.
We accept payment by  Direct Deposit, Paypal, Credit card (VISA, MASTERCARD). Payment is required prior to delivery unless previously arranged.


This site and its contents are subject to copyright. The copyright is owned by Hatsonline, or in the case of some material, a third party. You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site, is strictly prohibited.

Trade Marks

This site includes registered trademarks and other trademarks that are otherwise protected by law. Except as expressly authorized, the use or misuse of any of these trademarks is strictly prohibited.


You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on an “as is” basis, the site may contain errors, faults, and inaccuracies and may not be complete and current.
Hatsonline makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials, or products included on this site, except as otherwise provided under applicable laws. We accept no responsibility for circumstances arising from our transaction with you.
Neither Hatsonline, nor its affiliates, directors, officers, employees, agents, contractors, successors, or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive, or other damages you or others may suffer, as well as damages for loss of profits, business interruption, or the loss of data or information.


Hatsonline cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Hatsonline entirely of all responsibility for any consequences of its use.

Use of Cookies

Cookies are small pieces of information that your browser stores on your computer hard drive.We use cookies to provide you site usage information as well as to assist us to improve and develop the products and services we offer. Our cookies do not contain any personally identifiable information.If you disable cookies on your web browser, you may not be able to fully experience all features of the Hatsonline web page.

Third-Party Sites

This site may contain links to third-party sites. Hatsonline is not responsible for the condition or content of those sites as they are not under Hatsonline control. You access those sites and/or use the site’s products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Hatsonline of the sites or the products or services provided on the site. Hatsonline does not permit any linkages to this site without prior permission.

Applicable Law

This site is created and controlled by Hatsonline. Your use of this site is governed by, construed, and enforced in accordance with the laws of Queensland, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Queensland, Australia.
This site may be accessed throughout Australia and overseas. Hatsonline makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

Other Sites

Hatsonline is not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting.

Privacy Policy

Hatsonline highly values the strong relationships we have with our customers. To protect your privacy, you can visit the Hatsonline without identifying yourself or having to reveal any information about yourself.
We do not collect personal information when you visit our site unless you place an order/quote or register with us. When you place a request for a quote/order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address, and any special delivery instructions, phone number.

We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and, where a Bulky item is ordered, the shipping carrier that delivers your order. As a first-time customer, you may receive a telephone call or email requesting more information to confirm the details that you have supplied to us.

We do not share, sell, rent, or barter any identifiable personal information to any third party.

Occasionally we may have promotional /specials/new product or information emails available to make your shopping and purchasing experience easier. You are automatically subscribed to our database when you request a quote or make contact with us. You may unsubscribe at any time.

Our site may contain links to other sites. Hatsonline is not responsible for the privacy practices or the content of other Web sites.

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